Intelligentne arvutikasutus

1.loengu kodutöö: “Creating Competitive Advantage Through Knowledge Worker Productivity Gains”

19.09.2010 19:05 by Liina Roosileht

Leidsin enda jaoks kõige veenvamad argumendid:

1)As a result, knowledge worker productivity tools are garnering an

inordinate amount of attention from the managerial ranks

and the investment community. According to Gartner

Group, 50 percent of workplace investments,

representing billions of dollars, will focus on the

individual productivity of the knowledge worker through


2)As a result, knowledge workers often find

themselves scrambling to organize their working

lives. All the while, the flow of knowledge continues

unabated. According to the Delphi Group, today’s

knowledge worker costing a company $120,000

wastes about 30% of his/her working day

“searching” for information, and that doesn’t take into account the processing and

redistribution of that information. That cost adds up to $36,000 per employee. A

company laying claim to 1,000 knowledge workers, then, could be looking at a total

cost of $36 million annually. To shave even a fraction off this number would result in

millions of dollars in savings.

3)Knowledge workers have gradually taken over the

labor arena in the last ten years. “This is, by far, the

most rapidly growing segment of white-collar

employment,” states Morgan Stanley economist Stephen

Roach. “Over the (past) seven years…knowledge worker

employment growth has averaged 3.5% per annum,

sufficient to have accounted for fully 73% of total whitecollar

employment growth over this period.”

4)Virtually nonexistent only 100 years ago, knowledge

workers now make up the largest slice, 40 percent, of

the American workforce.

5)The Microsoft Office Suite, a knowledge worker

productivity software giant, has become the main

thrust for Microsoft Vice President Jeff Raikes’

division. According to Raikes, “At a recent summit

with CEOs, I did a poll to find out which issue they

thought would have the greatest impact on the success

of their business over the next five years… 46 percent

of the CEOs said that knowledge worker productivity

would have the greatest impact.”


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